Dear Valued Customer

Please accept our apologies for the unfavorable experience you have had with our product. In order to process your claim, we ask that you complete the below form.

In the comment section please add the below information:

  • Todays Date
  • Item Description: Product Name, Size, Flavor and SKU
  • Indicate the best before date on the product
  • Brief description of issue


Additionally, please provide a copy of your receipt to along with a picture of the product.

Or, if you purchased shipping insurance, we recommend resolving your claim through the confirmation email, the Route App or through the Route Website

Duncan L purchased: for 5 minutes ago.
Alex M purchased: for 16 minutes ago.
Paul W purchased: for 19 minutes ago.
Sam P purchased: for 27 minutes ago.